Privacy Policy – The Kids Gate
This Privacy Policy explains how The Kids Gate (hereinafter referred to as “the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase from The Kids Gate website (“the Site”), or communicate with us—collectively referred to as “the Services.”
For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, the child of a customer, a website visitor, or any other individual whose information we collect in accordance with this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Services.
1. Changes to the Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
2. How We Collect and Use Your Personal Information
To provide the Services, we collect—and have collected over the past 12 months your personal information from various sources, as described below. The information we collect and use may vary depending on how you interact with us.
In addition to the specific uses listed below, we may also use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of other users.
3. Personal Information We Collect
a. Information We Collect Directly From You
b. Information you provide directly to us through our Services may include:
• Basic contact details, including your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, and security questions.
• Shopping information, including items you view, place in your cart, or add to your Wishlist.
• Customer support information, including any information you choose to include when communicating with us.
4. Information We Collect Through Cookies
We also automatically collect certain information about your interactions with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you access and use the Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interactions with the Services.
5. Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
• Payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments in order to complete your orders, provide the products/services you request, and fulfill contractual obligations with you.
• When you visit our Site, open or click emails we send, or interact with our Services or advertisements, we or third parties working with us may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we obtain from third parties will be handled in accordance with this Privacy Policy.
6. How We Use Your Personal Information
• Provision of Products and Services:
We use your personal information to provide the Services to you in order to fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging deliveries, facilitating returns and exchanges, and allowing you to submit reviews.
• Marketing and Advertising:
We use your personal information for marketing and promotional purposes, such as sending marketing and promotional communications via email, text messages, or mail, and displaying advertisements about our products or services. This may include using your personal information to personalize the Services and ads on our Site as well as on other sites related to our products/services.
• Security and Fraud Prevention:
We use your personal information to detect, investigate, or take action regarding suspected fraudulent, illegal, or harmful activities. If you choose to use the Services and create an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
• Communicating with You:
We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to respond to you, deliver effective service, and maintain a business relationship with you.
7. Cookies
Like many other websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with Shopify, please see: https://www.shopify.com/legal/cookies
We use Cookies to support and improve our Site and Services (including remembering your actions and preferences), conduct analytics, and better understand user interactions with the Services (as part of our legitimate interest to manage, enhance, and optimize the Services).
We may also allow third parties and service providers to use Cookies on our Site to personalize services, products, and advertisements on our Site as well as on other websites.
Most browsers automatically accept Cookies, but you can configure your browser to delete or reject Cookies through your browser settings. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause some Services, including certain features and functions, to not work properly or become unavailable.
Additionally, blocking Cookies does not completely prevent how we share information with third parties, such as our advertising partners.
8. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• With business and marketing partners, including Shopify, to provide services and deliver advertisements to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy policies.
• When you direct, request, or consent to us disclosing certain information to third parties, such as displaying our products or through the use of social media widgets or login integrations, with your consent.
• With our affiliates or within our corporate group, for legitimate business interests in operating a successful business.
• In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of users or other parties.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with ) about users for the purposes described above in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information.”
9. Categories:
• Identifiers, such as basic contact details and certain information related to orders and accounts.
• Commercial information, such as order details, shopping information, and customer support.
• Internet or similar network activity, such as Usage Data.
10. Categories of Recipients:
• Vendors and third parties who perform services on our behalf (e.g., internet service providers, payment processors, order fulfillment partners, customer support partners, and data analytics providers).
• Business and marketing partners.
• Affiliates.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
We do not use Shopify audiences or engage in other activities that could be considered “selling” or “sharing” personal information, or processing personal information for “targeted advertising” purposes.
We do not intend to “sell” or “share” (as those terms are defined under applicable law) personal information now or in the future, except as clearly described herein.
We have never “sold” or “shared” personal information in the past 12 months for purposes of engaging in advertising and marketing activities.
11.Categories of Personal Information
• Commercial information, such as records of products or services purchased and shopping information.
• Internet or similar network activity, such as Usage Data.
12.Categories of Recipients
Business and marketing partners.
13.User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to public areas of the Services, that content will become public and may be accessible to anyone. We do not control who may access the information you choose to share with others, and we cannot guarantee that those who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
14.Third-Party Websites and Links
Our Site may provide links to other websites or online platforms operated by third parties. If you follow a link to a site that is not affiliated with or controlled by us, you should review their privacy and security policies as well as their other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewed by other users of these Services and/or users of those third-party platforms without any restrictions on its use by us or any third party. The inclusion of such links by us does not in itself imply endorsement of the content on those platforms or of their owners or operators, unless explicitly stated in our Services.
15.Children’s Data
This Service is intended to be used by children, but apart from first name, age, and grade level, we do not knowingly collect any other personal information about children. If you are a parent or guardian of a child who has provided their personal information to us, you may contact us using the contact details listed below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under the age of 16. The only information we may share with a child’s school or teacher—after a parent or Customer enables this option—is information related to classroom learning materials and any possible answers provided by the child in response to questions or quizzes.
16.Security and Storage of Your Information
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you transmit to us may not be secure during transmission. We advise you not to use unsecured channels to send sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
17.Your Rights and Choices
Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, apply only in certain circumstances, and in some cases, we may deny your request as permitted by law.
• Right to Access / Know
You may have the right to request access to the personal information we hold about you, including details about how we use and share that information.
• Right to Delete
You may have the right to request that we delete the personal information we hold about you.
• Right to Correct
You may have the right to request that we correct any inaccurate personal information we hold about you.
• Right to Data Portability
You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with some exceptions.
• Advertising Services (Optional)
If in the future we decide to offer services like Shopify’s Ad Services, we will first provide detailed information about these options and give you the choice to accept or participate if you believe the service has strategic value for you or your child while using our services.
• Right to Opt-Out of Sale, Sharing, or Targeted Advertising
You may have the right to direct us not to “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes considered “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out signal enabled, depending on your location, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the devices and browsers you use when visiting the Site.
• Right to Limit and/or Opt-Out of the Use and Disclosure of Sensitive Personal Information
You may have the right to direct us to limit the use and/or disclosure of sensitive personal information only to what is necessary to operate the Services or to provide goods that an individual would reasonably expect.
• Processing Restrictions
You may have the right to request that we stop or limit the processing of your personal information.
• Withdrawal of Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• Appeal
You may have the right to appeal our decision if we deny your request. You can do so by replying directly to the denial we send.
• Managing Communication Preferences
We may send you promotional emails, and you can choose to stop receiving them at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send non-promotional emails, such as those related to your account or orders.
You can exercise these rights through the links or sections available on our Site, or by contacting us using the contact information provided below.
We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
We use Shopify advertising services, such as Shopify Audiences, to help personalize the ads you see on third-party websites. To limit Shopify or Shopify merchants from using your personal information in these advertising services, please visit: 🔗 https://privacy.shopify.com/en
18.Complaints
If you have a complaint regarding how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us through the provided contact details or to submit your complaint to your local data protection authority.
19.International Users
Please note that we use servers within a country and generally do not transfer, store, or process your personal information outside the country where you reside, including the United States, except in certain circumstances to provide better services. Your personal information may also be processed by our staff as well as by third-party service providers and partners in those countries.
If we transfer your personal information outside the European region, we will use legally recognized transfer mechanisms, such as the Standard Contractual Clauses from the European Commission, or equivalent contracts issued by the competent authorities in the United Kingdom (UK), unless the data transfer is to a country that has been recognized as having an adequate level of data protection.
20.Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email 📧 amalsalem@thekidsgate.com.
Or contact us at a local mailing address that we may provide in the future in the “Contact Us” section of our website. For the purposes of applicable data protection laws, we act as the data controller of your personal information. Our representatives in the various countries where we operate will be listed on our website in the Privacy Policy section.
Our licensees in each country will have their own websites and will be responsible for ensuring they comply with all applicable privacy requirements in their respective countries. They will also provide details about those privacy terms on their websites, in addition to the information provided here.
